Brother sewing machine warranty

Our 3-year and 5-year warranty – Sewing & Craft

We're committed to being at your side from the moment you purchase a Brother Sewing or Craft Machine. We are so confident in the quality of our products that our machines are fully warranted against defective materials and manufacturing faults for at least 3 years from the date of purchase.

Machines with up to a $1000 RRP (including GST) have a 3 year warranty, while we've extended this warranty for machines with over a $1000 RRP (including GST) to 5 years.

For full details as well as terms and conditions, read here.

Brother sewing machine approved service centre


Servicing your machine regularly, helps to maintain optimum performance. We recommend that your Brother machine be serviced a minimum of once every 12 months, depending on usage. If you need help finding a Brother authorised, service technician, give our NZ based Helpdesk a call, and they will point you in the right direction.